WEBSITE ACCESSIBILITY FOR SKYLINE LODGE

At Skyline Lodge, we are committed to offering unparalleled service to every guest, including those with disabilities.

Our goal is to ensure that everyone enjoys full access to the amenities, services, and comforts of our hotel and website. We believe in empowering all our guests with the information they need to make informed decisions about their stay, creating an inclusive environment where everyone feels at home.

The following features are available:

Accessible
Accessible concierge desk
Accessible elevators
Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
Accessible hotel restaurant
Accessible parking
Accessible public entrance
Accessible registration desk
Accessible route from the accessible public entrance to the accessible guestrooms
Accessible route from the accessible public entrance to the registration area
Accessible route from the hotel’s accessible public entrance to at least one restaurant
Bathroom doors at least 32 inches wide
Bedroom doors at least 32 inches wide (812 mm)
Closed captioning on televisions or closed captioning decoders
Does Hotel comply with all local and/or national disability laws (out
Grab bars in bathroom
Hotel complies with ADA Guidelines
Level or ramp entrance into the building
Lowered emergency evacuation instructions
Public Areas/Facilities accessible for physically challenged
Rooms accessible to wheelchairs (no steps)
Serv support animals welcome
Strobe alarms
Accessible parking spaces for cars in the self-parking facility
Van-accessible parking in the self-parking facility

The following features are not available:

Accessible exercise facility
Accessible meeting rooms
Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
Accessible route from the hotel’s accessible public entrance to the business center –
Accessible route from the hotel’s accessible public entrance to the exercise facilities NA
Accessible transportation with advance notice NA
Assistive listening devices for meetings upon request
Audible alarms
Audible alerts in elevators
Braille elevator
Remote Control Curtains/Shades
TTY for guest use
Valet only parking
Visual alarm for hearing impaired
Visual alarms for hearing impaired in hallways
Visual alarms for hearing impaired in public areas
Wheelchair ramp for lobby/reception access
Accessible business center NA
Accessible route from the hotel’s accessible public entrance to the spa
Accessible route from the hotel’s accessible public entrance to the swimming pool NA
Accessible swimming pool NA

ROOM ACCESSIBILITY FEATURES

For more details on individual room accommodations and accessibility features you may call (828)-526-4008 and inquire with the general manager of the hotel.

COMMITMENT

This website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA which covers a wide range of recommendations for making website content accessible.

We continue to perform ongoing monitoring in an effort to detect any new issues that may arise. We publish an audit trail which includes the most recent testing, and outline any known issues. We remain committed to conformance of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1 AA).

If you need assistance in using the website, or have specific questions or concerns about the accessibility of this site, please contact us.

GUIDELINES AND STANDARDS

Skyline Lodge aims for our website to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1 AA). We have conducted an accessibility audit of our website based on these guidelines.

TESTING METHODS

This website is tested using a combination of accessibility tools. Including Google Lighthouse accessibility test, axe – Web Accessibility Testing, and Monsido Web Accessibility software. This combination of tools and software results in a wide range of testing which covers the complete requirements for level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1 AA).

The entire site is also scanned using Monsido Web Accessibility to run automated tests and run guided manual tests (where automated testing is insufficient or unable to test specific items) to identify issues.

KNOWN ISSUES

3rd party plug-in Kouto has not been tested and may not meet level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1 AA).
3rd party plug-in TripleSeat has not been tested and may not meet level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1 AA).
3rd party plug-in Mautic has not been tested and may not meet level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1 AA).

AUDIT TRAIL

CONTACT INFORMATION