SKYLINE LODGE FREQUENTLY ASKED QUESTIONS

WHAT TIME IS CHECK IN AND WHAT TIME IS CHECK OUT?

Check In time is 4pm with checkout time at 11am.

CAN WE REQUEST AN EARLY CHECK IN OR LATE CHECK OUT?

Late Checkouts and early check in's can be requested yet at the discretion of the property at the time of arrival & departure, some may include additional fees.

HOW MUCH DOES PARKING COST?

Overnight lodging guest parking is complimentary at the entrance front drive.

WHAT IS YOUR CANCELLATION POLICY?

Cancellation policy is reflected based on package purchased.

HOW DO I STORE MY BAGGAGE PRIOR TO CHECKING IN OR AFTER CHECKING OUT?

Our goal is to have your room ready prior to check-in yet in the unforeseen that this is not possible, we ask you not to unload your luggage until your room is ready.

DO YOU PROVIDE SHUTTLE SERVICE TO AND FROM THE AIRPORT TO THE HOTEL?

Not at this time. The closest airports are Asheville AVL at 1.20hour drive and Atlanta ATL at 2.5hour drive.

WHAT IS YOUR SMOKING POLICY?

Our hotel is a smoke-free establishment. Smoking in a designated non-smoking area is subject to fine.

ARE TAXI'S, UBER OR LYFT AVAILABLE IN HIGHLANDS?

Not at this time.

IS THERE A POOL?

We currently do not have a pool.

IS THERE WILDLIFE?

Due to our mountain location, please be aware we are surrounded by Wildlife. Due to this, please do not leave food inside your cars or outside your room.

WHAT ARE THE DIRECTIONS TO SKYLINE LODGE?

For detailed directions, we recommend using Google Maps. To identify your route, please add your starting address here and directions will populate after hitting enter.

If you are not using Google Maps, we are located off a paved road. If you happen upon Billy Cabin gravel road, keep going until that road ends. Take a left on to Flat Mountain Road and the next left will be Skyline Lodge Road where you will find your mountaintop getaway.

IS THERE DAILY HOUSEKEEPING?

Stay Over service is by request. If you would like your room services, please simply let us know the day prior and we will arrange that for your room.

ARE DOGS ALLOWED?

YES! We welcome and love to have dogs at the Skyline Lodge. Our policy allows one dog up to 50 lbs., or two dogs totaling 60 lbs. per guestroom.

Fee information: a charge of $125 will be added to your folio.

No other pets are allowed. Additional fees may apply for damage or excessive cleaning requirements caused by a pet. 

WHAT KIND OF SPECIAL AMENITIES OR SERVICES DOES THE HOTEL HAVE FOR DOGS?

Skyline Lodge’s unmatched hospitality and high-touch service does not stop with humans. Upon arrival, dog visitors can enjoy a doggie welcome beverage (a pup cup “espresso shot” with cool whip), their very own in-room doggie beds, two food and water bowls with placemat, and chef-made, in-house dog treats (Peanut Butter and Oats).

ARE THE DOGS ALLOWED ANYWHERE BESIDES THE ACTUAL GUEST ROOM?

Located right in the heart of the picturesque Blue Ridge Mountains, Skyline Lodge provides and ideal experience for accompanying furry friends. The property's revamped motor lodge layout (featuring an expansive lawn and outdoor pavilion) offers ample space for dogs to explore and play outside. Dogs are allowed anywhere on-property except for indoors at Oak Steakhouse; however, they are allowed on the Oak Steakhouse Terrace.

WHAT IS THE NEAREST PARK OR GREEN SPACE THAT YOU RECOMMEND FOR WALKING THE DOG?

Should guests and their canine companions seek dog walk options beyond what is available on-property, there are a myriad of nearby hiking trails in Highlands that are dog-friendly and easy-to-get-to. Options include Pinky Falls, a short stroll from Skyline’s main entrance, in addition to Whiteside Mountain and Rangers Fall Trail, both a quick drive from the property.